Frequently Asked Questions
Everything you need to know about your LORIER experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.
How do I determine my correct size?
Please refer to our comprehensive Size Guide found on each product page, which includes detailed measurements and fit recommendations for every silhouette.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, LORIER is committed to ethical fashion. We use organic cotton, recycled polyester, and work exclusively with fair-trade certified manufacturing partners.
Can I change or cancel my order after it is placed?
Orders can be modified or canceled within 60 minutes of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.